Pharmaceutical companies are tasked with delivering life-saving treatments and therapeutics to people around the world. Shortcomings with our customer’s legacy ERP system made procurement seem more like a bottleneck than a value-added partner to the business.
“The problem with our former tool was that it wasn’t intuitive or at all easy to use, which made onboarding difficult and prevented collaboration altogether,” explained the Sourcing Manager at this global pharmaceutical organization.
Without the ability to work together in the platform amidst an unyielding need to move quickly and efficiently, suppliers struggled to effectively submit bids and stakeholders resorted to using email as their primary mode of communication.
They knew it was time to make a serious change. Comprehensive data and ease of access are now associated with the entire bid process. But digital transformation, especially in procurement, is easier said than done. What they needed was a platform that was not only going to streamline processes, but also chance the company culture itself.